1-Year FREE Manufacturer's Warranty
We offer a FREE 1-year warranty guarantee on all new products. This way you have a full year of protection on your new computer, no matter what.
Broage Custom Computer Warranty
All customized computers that we sell are also covered by the manufacturer's warranty, but this only applies to the OEM, non-customized parts of the system. All customized components (any component added to a unit by us according to your specifications) are covered by the Broage warranty guarantee and have 1-year of FREE warranty coverage provided by us. All upgraded components (components upgraded from OEM original specifications including; RAM, SSD's and HDD's) are covered by the Broage warranty guarantee and have 1-year of FREE warranty coverage provided by us
Warranty Claims
For assistance with warranty claims please send us an email at cs@broageproduct.com. Please provide your order number in your email and specify which part of the computer you need help with. Please also provide any error messages that have displayed, as well as any pictures that you have taken that you feel may help show the issue. Our expert tech support team will then help guide you through the warranty process. Our technicians will determine what the issue is and then figure out what steps to take to resolve the problem for you as quickly as possible.
Extended Warranty
For customers looking to protect their computer for longer than the standard warranty period, or for those looking to add additional protection to their investment, we do provide extended warranty coverage. This extended coverage comes in the form of both accidental damage coverage as well as a longer-term standard warranty option. If you would like to add this coverage to your order, please send us an email at cs@broageproduct.com.
The extended warranty coverage options are listed below:
1-YEAR STANDARD WARRANTY (Included free with all new computers)